KARAYEL ARGE CUSTOMER CLARIFICATION TEXT ON THE COLLECTION, PROCESSING, STORAGE AND PROTECTION OF PERSONAL DATA

KARAYEL ARGE CUSTOMER CLARIFICATION TEXT ON THE COLLECTION, PROCESSING, STORAGE AND PROTECTION OF PERSONAL DATA

Dear Valued Customers

Karayel Arge Foreign Trade Services, (“Karayel Arge Foreign Trade Services” or “Company”) the security of the information and personal data of our visitors is of great importance for our Karayel Arge family. In order to protect the personal data of our visitors, business partners and other third parties with whom we have a relationship and to ensure data confidentiality and security, this Clarification Text (“Clarification Text”) regarding the protection of personal data in the capacity of data controller is presented to your attention in order to inform you.

This Clarification Text, within the framework of Article 10 of the Personal Data Protection Law No. 6698 (“KVKK”) Within the framework of Article 10 of the Personal Data Protection Law No. 6696 (“KVKK”), Karayel Arge is authorized to offer medical imaging services, other imaging services related to the diagnosis related to the service, the establishment of a medical imaging service contract and/or the performance of the medical imaging service contract, Güner Emar Medical Imaging Center, as the “Data Controller”, regarding the processing of your personal data (any information relating to an identified or identifiable natural person such as your name, address, telephone number, e-mail address) (“Personal Data(s)”) submitted and/or collected within the scope of the execution of the processes related to the establishment of a business and contractual relationship and your rights regarding them; to ensure the fulfillment of the obligation of disclosure. Karayel Arge Foreign Trade Services has the title of data controller within the scope of KVKK in terms of processing your personal data. Personal Data can be processed and securely stored by Karayel Arge in accordance with the KVKK and the legislation on the protection of personal data.

YOUR PERSONAL DATA PROCESSED OR REQUIRED TO BE PROCESSED BY LAW

In accordance with the Law on the Protection of Personal Data, our customers' name, surname, identity information, telephone number, e-mail address, residence address; customer relations-call center records; information in invoices, e-invoices, box office receipts and receipts; request information; the image of the customer in common areas within the enterprise, visual records, log records and IP addresses on the website and other personal data are processed.

PURPOSES OF PROCESSING YOUR PERSONAL DATA

Your personal data, T.R. In accordance with Article 20 of the Constitution and Article 4 of the KVKK by the data controller Karayel Arge;

  1. Providing the services you request in line with your needs,
  2. Planning commercial and/or business strategies,
  3. Visitor meetings held within our center, contract proposals for medical imaging services, preparation of reports and review of proposals for other medical imaging services,
  4. Execution of the information security process,
  5. Establishment and/or performance of a Medical Imaging service contract,
  6. Execution of patient relations processes,
  7. Execution of contract processes and determination and control of signature authorizations of the parties signing the relevant documents,
  8. Recording the identity, address, tax number, invoice information and other information necessary for determining the owners and addressees of all kinds of business and transactions, and organizing them on paper or electronically,
  9. Evaluation of candidates in recruitment processes
  10. It may be processed for the purposes of informing the competent and authorized judicial authorities, the Ministry of Health and the Turkish Medical Association and Antalya Medical Chamber in case of disputes.

METHODS AND LEGAL REASONS FOR COLLECTING PERSONAL DATA

Personal Data is collected by Karayel Arge verbally, in writing or electronically through tools and channels suitable for effective communication, especially for the sectors served by Karayel Arge, the establishment of a Karayel Arge service contract and / or the execution of the contract, and in accordance with the above-mentioned purposes, in this context, based on the legal reasons for Karayel Arge to fulfill its obligations arising from the laws, statutes and regulations regulating the medical imaging service contract and the activity related to the medical imaging service completely and accurately.Personal data collected for these legal reasons can also be processed and transferred by Karayel Arge Medical Imaging Center for the purposes specified in this text in accordance with the basic principles stipulated by the KVKK, in line with the personal data processing conditions and purposes specified in Articles 5 and 6 of the KVKK.

Therefore, Labor Law No. 4857, Trade Unions and Collective Bargaining Agreements Law No. 6356, Social Security and General Health Insurance Law No. 5510, Turkish Code of Obligations No. 6098, Turkish Commercial Code No. 6102, Occupational Health and Safety Law No. 6331, Income Tax Law No. 193, Tax Procedure Law, Turkish Medical Association Law No. 6023, Health Services No. 3359 can be processed in accordance with the legislation.

PROCESSING OF PERSONAL DATA

Karayel Arge Foreign Trade Services will collect personal data only for precise, explicit and legal purposes and will be able to store the personal data described in the relevant section above for the periods required by the purposes of processing, and will not process personal data in a manner incompatible with the purposes for which they are collected within the framework specified in the KVKK and this Clarification Text, and in the event that the reasons requiring its processing disappear, it will delete or destroy or anonymize it ex officio or upon the request of the person concerned in accordance with Article 7 of the KVKK, without prejudice to the situations that are obliged to be kept due to the KVKK and the legislation regulating the medical imaging service. 7 of the LPPD or upon the request of the relevant person. You can access the relevant policies through the “Personal Data Protection and Processing Policy” and “Personal Data Storage and Destruction Policy” on our website.

TRANSFER OF PERSONAL DATA

Your Personal Data may be transferred to business partners, lawyers and authorized courts and/or enforcement offices and public institutions and organizations and responsible parts of the relevant institutions for legal, technical and financial audits in accordance with Article 8 of the Law and Article 8 of the Regulation on the Processing of Personal Health Data and Ensuring Privacy, in order to fulfill the Purposes of Processing Personal Data in this Clarification Text and the following data processing purposes in addition to these.

In addition, pursuant to Article 9 of the LPPD, your personal data may be transferred directly or indirectly by Karayel Arge Dış Ticaret Hizmetleri to third parties from which it receives or plans to receive consultancy, support or legal services abroad, third parties from which it receives or plans to receive consultancy, support or services on other matters (including cloud computing service providers that may have servers in various countries), legally authorized institutions and organizations, only within the framework of the personal data processing conditions and purposes specified in the Law.

Your personal data of special nature may be transferred to the relevant public institutions and organizations for the purposes of protecting public health, preventive medicine, medical diagnosis, treatment and care services, planning and management of health services and financing, by taking the measures determined by the Board and meeting the conditions stipulated in the third paragraph, if expressly stipulated in their laws. Personal health data may only be transferred by anonymization, except for the cases stipulated in the first paragraph. Data transfer “regarding personal health data” to be made between the Ministry or its affiliated institutions and organizations and public institutions and organizations requesting data in order to fulfill their duties and responsibilities determined by the Law; It is made through a protocol that determines the procedure of the transfer and other necessary issues.

In case your personal data is transferred domestically or abroad, all necessary technical and administrative measures are taken by Karayel Arge. In addition, third parties who transfer data are also committed to taking the necessary technical and administrative measures.

You can send your requests regarding the processing, storage, transfer, destruction, destruction or anonymization of your personal data described in this Clarification Text to info@karayel.com.tr e-mail address or in writing from our address below. If the finalization of such requests requires an additional cost, Karayel Arge may charge the applicant the fee in the tariff determined by the Personal Data Protection Board in accordance with Article 13 of the KVKK.

APPLICATION BY THE DATA SUBJECT

The data subject submits his/her requests regarding the implementation of the LPPD to the data controller in writing or by other methods to be determined by the Board. The Data Controller shall finalize the requests in the application free of charge as soon as possible and within thirty days (30) at the latest, depending on the nature of the request. However, if the transaction requires an additional cost, the fee in the tariff determined by the Board in accordance with Article 13 of the KVKK may be charged.

The data controller accepts the request or rejects it by explaining the reason and notifies the relevant person in writing or electronically. If the request in the application is accepted, the data controller shall fulfill the requirement. In case the application is caused by the error of the data controller, the fee charged shall be returned to the person concerned in accordance with Article 13/3 of the KVKK.

DATA CONTROLLER APPLICATION FORM AND APPLICATION ADDRESS

In order to receive information about the issues described in this Clarification Text, how your personal data are processed within the scope of KVKK, you can submit the Application Form to the Data Controller on our website, by sending it to the e-mail address info@karayel.com.tr or in writing to our address below.

Address : Pinarbasi Mahallesi Hurriyet Cad. Akdeniz University Antalya Teknokent R&D 2 Ulugbey Apt. No: 3 A/B3 Konyaaltı / Antalya / Turkey

Approved by: (Lawyer)

Preparation Date: 24.05.2025

Revision Date: 01.06.2024

KVKK

Law on the Protection of Personal Data

KVKK

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